Privacy Policy

This Privacy Policy describes SoraAX (hereinafter referred to as the “Company”) policies and practices regarding the collection, use, and disclosure of information provided by users and visitors of the Website (collectively referred to as the “Users”).

SoraAX respects your privacy and is committed to protecting the information you share with us. The Company will use User information only in the manner described in this Privacy Policy. By accessing or using the Website, every User agrees to be bound by the terms of this Privacy Policy.

Interpretation

In this Privacy Policy, references to “You”, “Your”, or “User” mean the individual accessing the Website or Services. References to “We”, “Us”, or “Our” mean SoraAX, including its partners, affiliates, and authorized representatives.

Why This Privacy Policy?

Why This Privacy Policy? Section 43A of the Information Technology Act, 2000 Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”) Regulation 3(1) of the Information Technology (Intermediary Guidelines) Rules, 2011

What Is Personal Information?

“Personal Information” under the SPI Rules means any information relating to a natural person that can, directly or indirectly, identify such person when combined with other available information. Information that is freely available in the public domain or accessible under the Right to Information Act, 2005, or any other applicable law, is not considered sensitive personal data.

Sensitive Personal Data or Information

As defined under the SPI Rules, sensitive personal data may include information relating to: Passwords, Financial information such as bank account, credit or debit card details, Physical, physiological, or mental health condition, Sexual orientation, Medical records and history, Biometric information, Information received under lawful contract,Visitor details provided during registration or thereafter,Call data records. SoraAX does not intentionally collect or store sensitive personal data, unless required for a lawful purpose and with explicit user consent.

Information We Collect

We collect information through our Website to provide better services and outcomes for our Users. This includes: Information voluntarily provided by Users, such as name, email address, contact number, company name, and project-related details Information collected through the use of our services and Website Users can browse the Website without sharing personal information. However, once personal information is provided, the User may no longer remain anonymous. Wherever possible, we clearly indicate which fields are mandatory and which are optional. Users always have the choice to not provide information by choosing not to use a specific service or feature. We may also collect limited device-related information such as hardware model, operating system, browser type, or unique device identifiers, strictly for analytics, performance, and security purposes.

Usage of Collected Information

The information collected is used to: Respond to inquiries and service requests Provide relevant services and communication Improve our Website, content, and overall user experience Understand usage trends and service effectiveness User information is never used for purposes beyond those stated in this Policy without prior consent. Information voluntarily shared by Users through communication channels is not treated as public disclosure.

Sharing of Personal Information

We may share personal information only when necessary to: Provide access to our services Comply with legal or regulatory obligations Enforce our terms, policies, or agreements Prevent or investigate fraud, misuse, or unlawful activity When shared with third parties, such information is protected through strict confidentiality obligations. We may also disclose information if required by law, court orders, or government authorities, or when such disclosure is reasonably necessary to protect our rights or users. In the event of a merger, acquisition, restructuring, or business transfer, user information may be transferred to the new entity, which will continue to follow this Privacy Policy.

Securing Information

SoraAX takes reasonable security measures to protect user information from unauthorized access, misuse, or disclosure. We regularly review our data handling, storage, and processing practices. Employees and partners who handle user data are bound by confidentiality obligations. Any violation may result in penalties or legal action, depending on the severity.

Choice / Opt-Out

Users may opt out of receiving promotional or marketing communications from us at any time. Users may also request removal or deletion of their personal information by contacting us or unsubscribing, where applicable.

Consent

By using the Website and providing personal information, the User consents to the collection, use, and disclosure of such information in accordance with this Privacy Policy. Our Website may contain publicly accessible sections such as blogs or content areas. Any information shared in such spaces may be read, collected, and used by others.

Policy Updates

This Privacy Policy is an electronic record under applicable Information Technology laws and does not require physical or digital authentication. SoraAX may update this Privacy Policy from time to time. The effective date below reflects the most recent revision. Users are encouraged to review this page periodically. Effective Date of This Policy: 1 January 2026.